Have a question, a problem or want to learn more about our services? We're available.
We respond as quickly as possible. For urgent support, Discord is the fastest channel.
Discord: usually < 1 hour
Email: up to 24 hours
Tickets: up to 12 hours
Yes. No contracts, no minimum periods. Cancel through the dashboard and the service ends at the end of the paid period.
Automatic. After payment, your server goes online in under 1 minute with immediate access to the control panel.
We evaluate case by case. In general, technical issues on our end are always compensated. See the Terms of Service.
Yes. You can upgrade or downgrade your plan at any time through the dashboard, with proportional billing adjustment.
We accept credit/debit card, PayPal and MB Way via Stripe/PayPal.
Currently in Hetzner datacenters in Germany. We will soon have our own node in Portugal for lower PT/ES latency.